Privacy Policy
1. Overview of Data Protection
The following information provides an overview of what happens to your personal data when you visit this website. Personal data refers to data that can personally identify you. For detailed information, please refer to our full privacy policy below.
Data Collection on This Website
The website operator is responsible for data processing on this website. Their contact details can be found in the section "Responsible Entity" of this privacy policy.
How Do We Collect Your Data?
Some data is collected when you provide it to us, such as through contact forms. Other data is collected automatically or with your consent when visiting the website (e.g., browser type, operating system, time of access).
Why Do We Collect Your Data?
Some data is collected to ensure the website functions correctly. Other data is used to analyze user behavior or facilitate contract-related processes.
Your Rights Regarding Your Data
You have the right to obtain, free of charge, information about the origin, recipients, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of processing your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and any further questions regarding data protection, you can contact us at any time.
2. Hosting
Our website, backend and database are hosted by the following providers:
Vercel
Vercel Inc., 440 N Barranca Avenue #4133, Covina, CA 91723, United States.
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, please refer to the IONOS privacy policy: IONOS Privacy Policy. The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in a reliable representation of our website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, as far as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) in the sense of the TDDDG. Consent can be revoked at any time.
Vercel provides cloud hosting and deployment services. Data processing occurs in accordance with GDPR-compliant agreements.
Vercel Data Processing Agreement
Fly.io
Fly.io is a global application hosting platform. Data is processed under GDPR compliance.
Supabase
Supabase is used for our database and authentication services. It ensures data storage and security in compliance with GDPR regulations.
3. General Information and Rights
Responsible Entity
Data Protection The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. A complete protection of the data against access by third parties is not possible.
Delvo Technology GmbH, Eichholzbahn 22, 13591 Berlin, Germany
Email: hello@delvo.ai
The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Your Rights Regarding Your Data
You have the right to request information about your stored personal data, its origin, recipients, and purpose at any time. You may also request correction, deletion, or restriction of processing. If you have provided consent to data processing, you may revoke it at any time.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data are processed according to Art. 9 para. 1 GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing additionally takes place based on § 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the performance of pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also occur based on our legitimate interests according to Art. 6 para. 1 lit. f GDPR. The relevant legal bases applicable in each case will be informed in the following paragraphs of this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only share personal data with external parties if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest in the transfer according to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the data transfer. When using processors, we only share our customers' personal data based on a valid contract for processing. In the case of joint processing, a contract for joint processing is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and Against Direct Marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR A PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION UNDER ART. 21 PARA. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their workplace, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to request that data we process automatically based on your consent or in fulfillment of a contract be handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.
Right to Information, Correction, and Deletion
You have the right to obtain, free of charge, information about your stored personal data, its origin, recipients, and the purpose of data processing at any time, as well as a right to correction or deletion of this data, if applicable. For this and any further questions regarding personal data, you can contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection under Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, these data may only be processed – apart from their storage – with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
SSL and TLS Encryption
This site uses SSL and TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Data Retention
Unless otherwise stated in this privacy policy, your personal data remains with us until its purpose is no longer applicable or legal obligations require its retention.
4. Data Collection on This Website
Server Log Files
Our hosting provider automatically collects and stores information in log files that your browser automatically transmits, including:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
Contact Forms
If you contact us via a form, we store the data for processing your inquiry. This data will not be shared without your consent.
Complaints and Data Transfers
In case of GDPR violations, you have the right to file a complaint with the appropriate supervisory authority. Your data may be transferred to external parties only in compliance with legal regulations.
Appointments
You can schedule appointments with us directly on our website. We utilize the "Cal.com" scheduling tool for this purpose. Cal.com, Inc. is based in the USA. When booking an appointment, you'll be prompted to provide necessary information such as your name, email address, and preferred meeting time. This data is used solely for scheduling, conducting, and if necessary, following up on the appointment. The information you provide is stored on Cal.com's servers. For more details, you can review their privacy policy here: Cal.com Privacy Policy. Your data will remain with us until you request its deletion, revoke your consent for storage, or the purpose for which the data was collected no longer applies. Mandatory legal provisions, particularly retention periods, remain unaffected. The legal basis for this data processing is Art. 6(1)(f) GDPR, as we have a legitimate interest in facilitating straightforward appointment scheduling with interested parties and clients. and clients. If we have obtained your consent, processing is based exclusively on Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on your device (e.g., device fingerprinting) within the meaning of the TTDSG. You can revoke this consent at any time. Data transfer to the USA is based on standard contractual clauses approved by the European Commission. Details can be found here: Cal.com Security Policy.
Final Provisions
For further details or legal inquiries, please contact us at hello@delvo.ai.